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Everything you need to know about our services, pricing models, and how we work together – all in one place.
We’ve gathered the most common questions our clients ask, from how we work, to pricing, to the way we collaborate. If you don’t see your question here, just get in touch and we’ll be happy to help.
The hiring timeline depends entirely on your needs and the pricing model you choose. For hourly or consultancy-based services, the timeframe will vary according to the scope of work we agree on. For pay per hire, seniority plays a big role. Sourcing highly experienced or “super senior” professionals generally takes longer than filling entry level or mid level roles.
Confidentiality is extremely important to us and will be safeguarded at all costs. We will never disclose your company’s identity to candidates until you choose to reveal it, which can be at any stage of the recruitment process you prefer.
Absolutely. We can adapt our shortlisting criteria to reflect your specific requirements, whether that is professional skills, seniority, cultural fit, or other considerations such as gender or age preferences, as long as they are aligned with applicable hiring regulations.
For pay per hire arrangements, we provide you with a shortlist of qualified candidates from which you select your final hire. If, within the first month, you decide the person is not the right fit, you can choose a replacement from the original shortlist we presented at no additional cost.
No. Interview coordination is included in our service. Once you have selected which shortlisted candidates you would like to meet, we will arrange all the interview times on your behalf.
Yes. We work with businesses and candidates across the globe. Regardless of where you are based, we can source talent from any city or region you require.
The roles listed on our website are part of our talent pool and may not always be immediately open. When you apply, your profile is stored in our database. Once a client is looking for someone with your background, the recruitment process begins. Feedback timelines then depend largely on the client. In most cases, we expect you will receive feedback within two weeks, which could include an interview invitation or other next steps.
First, you apply to one of the talent pool positions listed on our website. If you are shortlisted, we will contact you directly. If the client wishes to interview you, we will arrange the meeting. After the first interview, you will be informed if you are moving forward to a second stage. At the conclusion of the process, we will let you know whether you will be starting a trial period with the client.
Timing depends on the client’s requirements. If you are shortlisted, we aim to inform you within one week from the moment your application is reviewed.
Go to the Candidate page on our website and find a role that matches your skills and interests. Apply using the Google Form provided for that position. At the end of the form, you will be prompted to upload your resume and, optionally, a portfolio or examples of your work.
No. ignitix does not charge candidates any fees for job placement or referrals to clients. Applying and being part of our talent pool is completely free of charge.
We take confidentiality very seriously. Your identity will not be shared with a client unless we contact you first and you agree to be considered for a specific role. If a client chooses not to reveal their identity until a certain stage in the recruitment process, we will let you know in advance.
Outbound sales is a proactive approach where we reach out directly to potential customers who may not yet know about your business. This can include cold calls, targeted emails, LinkedIn outreach, and other strategic touchpoints to generate interest and start conversations.
We research and build a targeted prospect list based on your ideal customer profile. This includes factors such as industry, company size, decision-maker roles, and geographic location to ensure we focus on leads most likely to convert.
Yes. We develop tailored scripts, email templates, and outreach sequences that match your brand’s tone, value proposition, and market positioning. All content is approved by you before use
The timeline depends on your sales cycle and the complexity of your offer. Many clients see early engagement within the first few weeks, but building a steady pipeline and securing deals typically takes a few months of consistent outreach.
We track key metrics such as number of contacts reached, response rates, booked meetings, and conversion rates. You will receive regular reports so you can clearly see the progress and ROI.
Yes. We can work directly within your existing CRM or sales tools to keep all data in one place, ensuring smooth handover and transparency.
Inbound sales focuses on engaging leads who have already shown interest in your business through channels like your website, ads, events, or referrals. Our role is to respond quickly, qualify them, and guide them toward a purchase decision. In addition, we can develop a business plan that includes marketing strategies designed to increase the volume and quality of inbound leads over time.
We aim to respond to new leads within minutes or hours, as fast follow-up significantly increases the chance of conversion. Response times can be adjusted based on your operational preferences.
Yes. We can manage the entire inbound sales process, from initial contact and qualification to scheduling demos, answering objections, and even closing deals if required.
We use personalized follow-ups, timely check-ins, and relevant content to keep leads engaged until they are ready to buy. This ensures no valuable opportunity is lost due to lack of communication.
We can work with your existing CRM or recommend platforms for tracking and managing leads effectively, ensuring full visibility of every interaction.
We track metrics such as lead response time, qualification rate, conversion rate, and revenue generated, providing regular updates so you can clearly see the impact of our work.
Growth consultancy focuses on analyzing your current business performance, identifying areas for improvement, and creating actionable strategies to help you scale efficiently and sustainably.
We start with a thorough audit, reviewing your sales processes, marketing activities, customer experience, and overall operations. This helps us identify both quick wins and long term opportunities.
We design strategies that may include sales optimization, market expansion, customer retention, product positioning, and process improvements, all tailored to your goals and resources.
We do not just hand over a plan. We work alongside your team to guide implementation, track progress, and adjust the approach as needed for maximum impact.
Yes. We support businesses at all stages, from early stage startups seeking product market fit to established companies aiming to scale or enter new markets.
We define key performance indicators at the start of the project and measure results against them. This could include revenue growth, conversion rates, customer acquisition costs, or other relevant metrics.
If you are a client, the easiest way to get started is to reach out via the contact form on our Contact Us page. Once we receive your message, we will arrange an introductory call to discuss your needs and determine the best way forward.
If you are a candidate, visit the Candidate page on our website and find a talent pool listing that matches your background. Complete the application form linked there to submit your information and join our database.
Once you reach out, we will review your message and respond promptly to set up a discovery call. This conversation helps us understand your goals, answer your questions, and outline the next steps to start working together.
Yes. Minor changes can be accommodated within the agreed terms. However, if the requested changes significantly alter the original scope, we will discuss an updated plan and any additional costs before proceeding.
For all projects, pricing is confirmed after we agree on the service scope. If substantial changes are requested after work has begun, those changes will be billed on an hourly basis.
We can accommodate urgent changes, but timelines and costs may be adjusted to reflect the additional workload. We will always confirm these details with you before making any updates.
Meeting times are set based on both your time zone and ours to ensure a schedule that works well for everyone involved.
When possible, we are happy to adjust to earlier or later meetings to accommodate significant time zone differences, as long as this is arranged in advance.
We send meeting details and reminders via email, and can also provide calendar invitations to help you keep track of scheduled sessions.
We establish clear communication channels from the start, set regular check-ins, and provide timely updates so you are always informed about progress.
We can work with the tools you already use, such as email, Zoom, Google Meet, Slack, or project management platforms, to make collaboration seamless.
We encourage open and constructive feedback at every stage. Your input is valuable, and we integrate it into our process to ensure the final outcome meets your expectations.
Yes. ignitix is fully registered and operates in compliance with all applicable business laws and regulations.
Our services do not require special industry-specific licenses, but we adhere to all professional standards and ensure compliance with relevant regulations in each region we operate.
We treat all information you share with the highest level of confidentiality. Sensitive data is never disclosed to third parties without your explicit permission, and we are happy to sign a Non-Disclosure Agreement (NDA) upon request.
Your information is used strictly for the purposes of fulfilling our agreed scope of work. This may include sharing relevant details with vetted team members or candidates when necessary, but only after obtaining your consent.
When candidates apply to a talent pool via our application form, their information is stored securely. It may later be used to recommend them for client roles, but only after we contact the candidate and receive confirmation that they wish to be considered for that specific position.
Can’t find what you’re looking for in our FAQ? Send us your question directly and our team will get back to you as soon as possible. We’re here to give you clear answers and point you in the right direction.
Feel free to book a meeting with us if that’s easier for you:)